Insurance Claims Customer Satisfactory Survey

The Financial Services Authority (“FSA”) as the regulator of the Insurance Industry is committed to ensuring all consumers the best claims experience possible. As part of our ongoing effort to strive for and maintain the highest standards of care and client service, we would appreciate your feedback regarding the handling of claims. It is a short 18 questions survey that should only take a minute, and your responses will help improve the industry and ultimately you as the end customer.

The Financial Services Authority (“FSA”) thanks you for your participation. For more information, please contact the FSA on 4380800 or email:


The Financial Services Authority

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